Prodix's AI analyses your customer feedback, shows what's changing, and helps you investigate the causes — with answers backed by real customer feedback.

See your biggest customer issues ranked by volume and track which are growing, stabilising, or declining over time — so you know where to focus first.

Each theme is broken down into its underlying causes — so you can see exactly what's driving it and how it's changing over time.

Ask questions in plain language and get structured answers backed by real customer feedback. Whether you're investigating a spike, comparing segments, tracking changes, or exploring unexpected patterns — the Assistant follows your line of inquiry.

Know when an issue spikes or a new problem emerges — so your team can act fast.

A complete, structured view of everything your customers are saying — automatically built and updated as new feedback arrives. Specific enough to act on directly. No manual tagging or setup required.
